The RCA Specialist course will give you the confidence and skills to empower you to facilitate RCAs both independently and as the leader of a small investigation team. This course is designed to take whatever knowledge of RCA of you have and transform it into a structured, analytical approach that leads to effective, sustainable solutions for each investigation you perform as an RCA specialist.
Elevate your RCA Proficiency
- Learn how to effectively perform an RCA as well as guide a small team through investigations
- Foster analytical thinking, and common language in RCAs
- Acquire techniques to gather, manage, and analyze data and evidence that is important to the RCA
- Create detailed problem statements that set the stage for focused and impactful analysis
- Build in-depth cause-and-effect charts to unveil complex relationships and uncover underlying causes
- Identify effective solutions and strategies that are sustainable
- Recognize and address systemic issues that contribute to problems, going beyond surface-level solutions
- Shift attention from generalizations, opinions and blame to evidence, logic, and objective analysis
- Embrace a collaborative mindset, promoting teamwork and shared insights
Agenda
- Detailed instruction on Sologic's 5 Step Method
- Data Gathering
- Problem Statement
- Cause and Effect
- Solutions
- Reporting
- Multiple, hands-on exercises from real-life incidents
- Hands-on use of Causelink RCA software
- Effective Facilitation
- Group Exercise
Class Details
- Duration: 2 days - 16 hours live instruction
- Level: Intermediate
- Prerequisites: None
- Course Benefits:
- Manual
- One- year Causelink Individual software license for each attendee. Organizations who enroll in private courses have the option of an extended complimentary Causelink Team or Enterprise license trial.
- CEUs awarded
- Certificate of Completion provided
- Valuable knowledge that will transfer to any role, department, or organization